faqs
Does the neck fan come with a warranty?
Yes, the neck fan typically comes with a 1-year warranty covering manufacturing defects. We also offer extra 1 year warranty or even lifetime warranty.
How long does the battery last on a full charge?
The Airpell Bladeless Neck Fan features a 4000 mAh battery that provides between 4 to 16 hours of use, depending on the speed setting.
Is the neck fan safe for children?
Yes, the bladeless design ensures safety, making it suitable for children and the elderly.
How do I clean the neck fan?
To clean the neck fan, gently wipe the surface with a soft, damp cloth. Avoid using harsh chemicals or submerging the fan in water.
Can I use the neck fan while exercising?
Absolutely! The fan is lightweight and designed to stay securely around your neck, making it perfect for activities like walking, jogging, or working out.
What are the available speed settings?
The Airpell Bladeless Neck Fan offers three speed settings, allowing you to adjust the airflow to your preference.
Is the neck fan adjustable to fit different neck sizes?
Yes, the neck fan is designed to be flexible and can comfortably fit various neck sizes.
What materials is the neck fan made from?
The neck fan is made from eco-friendly ABS and silicone, ensuring it is both durable and comfortable to wear.
How do I charge the neck fan?
The neck fan comes with a USB charging cable. Simply connect it to a USB power source, such as a computer, power bank, or wall adapter, to charge the fan.
How long does it take to fully charge the neck fan?
It typically takes about 3-4 hours to fully charge the neck fan using the provided USB charging cable.
Can the neck fan be used while charging?
For safety reasons, it is recommended to avoid using the neck fan while it is charging.
Is the neck fan waterproof?
The Airpell Bladeless Neck Fan is not waterproof. It is advised to keep it away from water and avoid using it in wet conditions.
Does the neck fan produce any noise?
The neck fan is designed to operate quietly, making it suitable for use in various environments, including offices and libraries.
What should I do if the neck fan stops working?
If the neck fan stops working, first ensure it is fully charged. If it still doesn’t work, refer to the user manual for troubleshooting tips or contact customer service for assistance.
How long does shipping take?
Shipping times vary depending on your location. Typically, it takes 8-12 business days for delivery.
What is your return policy?
- We offer a 30-day money back guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a refund.